New Napco Starlink radios
New Starlink radios / IP Comm. will now be routed to the new Napco Virtual receiver.
Dealer Services will need your Radio ID, Debounce time, and Prefix/account number. USA will confirm your new DNIS value. This information is mandatory for the new Virtual IP receiver when programming a new Napco radio.
For additional help you can email dealerservices@usacs.net or call 800-422-2300.
You can download the fillable PDF form here: Napco-New-Vip-Receiver-Radio-Information-fillable.pdf
Here are our tech team hours – Eastern Time:
Crystal Barrett: 866-326-2581 – 8:00 AM to 4:00 PM
Robby Berkowitz: 877-872-1276 – 8:00 AM to 4:00 PM
Bob Fuchs: 888-872-3001 – 10:30 AM to 6:30 PM